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There is now a single phone number for new Airdrie and parents across the province seeking expert advice on newborn care.
Primary Care Alberta’s (PCA) New Parent and Newborn Line, launched last month, is now available provincewide.
New parents anywhere in Alberta can call 1-833-805-BABY (2229) 24/7 to receive expert guidance from registered nurses who specialize in postpartum care.
“There is now a single, easy-to-access phone number for new parents across the province to get expert advice on newborn care, making it simpler to find the support they need during those critical early days,” Adriana LaGrange, Minister of Health.
For the first two months following the birth of their child, nurses are on call around the clock to provide new parents and caregivers with information, support, and referrals. Health Link experts hear questions about care for an infant, nursing, a mother’s health, and a baby’s health.
“Through the New Parent and Newborn Line, new parents across Alberta have direct access to experts in postpartum care,” says Patricia Chambers, Executive Lead of Patient Navigation and System Integration with PCA. “Health Link 811 nurses offer that advice with compassion, as they know what it’s like to have a new baby at home.”
According to Alberta Health Services, the Early Start Parent Information Line, previously available in Calgary, and Healthy Beginnings in Edmonton, receive approximately 2,000 calls a month from new parents and caregivers.
“Offering virtual health services empowers Albertans to seek out their appropriate care options without having to go to the emergency department or their primary care provider,” says PCA CEO Kimberley Simmonds. “Our goal is to ensure that Albertans have access to the right care, at the right place, at the right time.”
AHS shared that Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on.
"By delivering coordinated services, Primary Care Alberta allows for valued healthcare professionals to do what they do best, care for you. Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life."
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