SaskEnergy is warning customers of an email scam asking them to update their account information online.
The Corporation is reminding customers not to click on suspicious links. For questions about your bill or your account, go directly to the SaskEnergy app or saskenergy.com.
On its website, SaskEnergy advises that the company will never email customers requesting payment or personal information. Some phishing emails may look like SaskEnergy but have suspicious links or email addresses.
Only pay your bill by signing in to your SaskEnergy Online Account to see amounts due.
Do not click on links from texts or emails. SaskEnergy will never indicate that we would disconnect your natural gas or request you to pay a bill via text message. This is an SMS Phishing (Smishing) scam to get your banking or personal information.
When it comes to door to door contacts, be aware that SaskEnergy has not approved any third parties to make unsolicited contact with homeowners to register for or participate in any type of rebate, program, or service.
If you’re unsure whether a text, email or phone call you’ve received is from SaskEnergy, please call their Customer Support line directly at 1-800-567-8899.