The Strathmore Handi-Bus Association has made some changes to its operations.
According to a news release sent on Thursday (Dec. 19), the board has increased fare rates and is now only prioritizing clients who experience mobility issues.
"Over the past three years, the association experienced a sharp increase in demand, with the number of registered clients more than doubling from 229 in 2021 to 537 by October 2024," wrote the association.
According to the board, the increase in clients has led to an unsustainable rise in operating costs, with each trip costing the association around $75.
"From 2021 to 2024, the number of trips increased by 140 per cent, further straining resources. The board emphasized that while more trips benefit the community, each trip increases the association’s budget deficit, which is unsustainable without increased funding or operational changes."
These concerns were brought up to Strathmore Town Council at a meeting earlier this month.
“Since 1986, the Strathmore Handi-Bus has been a trusted lifeline, delivering safe, dignified, and respectful transportation for residents of Strathmore and Wheatland County who experience mobility challenges.” said board member Mark Gibeau. “Our association is as committed as ever to delivering the dependable service our clients trust and rely on every day.”
More information on the service changes can be viewed on the association's website.