Since opening its doors on August 28, 2012, TLC Pharmacy has become a staple in the Town 'n' Country Mall community. But for many of their customers, the trust and relationships go back even further. Dustin and Theresa Funk, both experienced pharmacists, brought with them years of local experience and familiar faces from their time at Zellers. “We had a whole load of customers come the very first day,” he says. “There was no slow start. People knew us, and they followed us here.”
More than just prescriptions
TLC Pharmacy offers a full range of pharmacy services – from medication dispensing and bubble packing to medication counseling and chronic disease management. But what sets them apart is their commitment to personalized care. “We take the time to get to know our customers by name,” says Funk. “We understand where they’re coming from, and we genuinely care about their health.”
He emphasizes that the pharmacy isn't driven by sales but by service. “If someone thinks they need something and it’s not going to help, we’ll tell them. We’re not here to push products. We’re here to help.”
A team that stays together
Megan Nelson, who joined TLC after returning from a five-year stint in rural Alberta, has nearly two decades of experience in pharmacy. Her motivation? “It’s the people,” she says. “We get to know our regulars. We hear about their lives. And that relationship is meaningful.”
The staff has remained remarkably consistent over the years, which speaks volumes about the working environment and the trust customers place in the team. “We all get along. We laugh every day. It really feels like a family here,” says Nelson.
Accessible, convenient, and community-focused
In addition to its welcoming atmosphere, TLC Pharmacy makes accessibility a priority. The pharmacy has dedicated parking close to the entrance and caters to a large senior population in the area. Prescription wait times are often less than 15 minutes, a rarity in today's fast-paced world.
New to town or looking to switch? Transferring prescriptions is simple. “Just ask us,” says Funk. “We’ll call your previous pharmacy and handle the rest.”
Visit TLC Pharmacy
Located in Moose Jaw’s Town 'n' Country Mall, TLC Pharmacy is open Monday to Friday from 9 a.m. to 6 p.m., Saturdays from 9 a.m. to 5 p.m. and they’re closed on Sundays and statutory holidays.
Whether you're managing chronic conditions or simply looking for a pharmacy that knows your name, TLC Pharmacy delivers care the way it should be: personal, professional, and trustworthy.